Privacy policy

Who we are

PCV Medicals ("we", "us") provides driver medical examinations in Newcastle upon Tyne. We are the data controller for personal information collected through this website and at your appointment. Contact: info@pcvmedicals.co.uk.

What we collect

• Enquiry details: your name, email, phone number, town, the service you need, preferred dates and anything you write in your message.
• Appointment information: identity details and the health information needed to complete your D4 or council medical form.
• Technical data: basic server logs (such as IP address and browser type) kept by our hosting provider for security.

How we use it

• To reply to your enquiry, send a quote and arrange your appointment (legitimate interests and steps before a contract).
• To carry out your examination and complete your medical form (contract; health data is processed for the purposes of medical assessment under UK GDPR Article 9(2)(h)).
• To meet legal, regulatory and professional record-keeping obligations.

We don't sell your information or use it for unrelated marketing.

Form submissions

Our quote form is processed by Formspree, a third-party form service, which forwards your submission to us by email. Formspree may process data outside the UK under appropriate safeguards. Please don't include detailed medical information in the form; we'll discuss that at your appointment.

How long we keep it

Enquiries that don't lead to a booking are deleted within 12 months. Examination records are kept for as long as professional guidance and the law require.

Your rights

You can ask to access, correct or delete your information, object to or restrict how we use it, or ask for a copy to be transferred. Email info@pcvmedicals.co.uk. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies

See our cookie policy.

Last updated: November 2026